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Customer Reviews & Stories

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Google Reviews Yelp Reviews Facebook Reviews Yellowpages Reviews

★★★★★

I recently ripped apart my bumper, and was recommended by Ford to go to Color Crafters. I am so glad I did. Daniel was very helpful when I came by. He was very friendly, worked with me on the price, and really cared about my wants and needs. My handle was broken, and they fixed it for me while it was in the shop, and even vacuumed and washed my very dirty car. I was so impressed with the service I received. Hopefully I do not have another auto body issue with my car, but if I do I will surely come back to Color Crafters. Excellence guaranteed indeed.

— Yelp User

★★★★★

They do amazing work! Great people and very honest.

— Facebook User

★★★★★

I have used Color Crafters now on four vehicle's. Ever time I have been there and had work done, I have been taken back by the quality of work they do. No other body shop in town has the specialized equipment these guys do, nor the knowledge. Their warranty on all the work they have done for me is always lifetime warranty! I would like to personally thank the crew, Samir, Rania, Daniel, & Lael for the excellent work you guys always do, and the amazing customer service! Don't fall for the cheezy chain body shops your insurance wants, go to these guys and get the best job done (better than factory in my case)!

— Google Review

★★★★★

Excellent work done on my vehicle Body Tech & Painter great job and can not say enough about Daniel this guy gives !50% customer service keep me informed every day about my vehicle when I picked it up was cleaner that when I bought the vehicle so thanks again to Daniel his painter and body tech they go way more than that saying extra mile for sure.

— Yelp User

★★★★★

They do top notch work and stay on it till it is done right.  They Just restored My old VW WESTPHALIA van and it looks like new.

— Facebook User

★★★★★

Color Crafters did a great job on my Matrix.  I was impressed, they got the part, took the paint code from my car, and in such a short time it was restored so you couldn't even tell that part of the front was missing a day ago!  All this and it was about half of what I expected. Great Work!

— Google Review

★★★★★

These guys are great! Four days after I had my car shipped to Cali, someone backed into it and I was stuck trying to find someone to fix it. Being a lease, I wanted to make sure the body shop I went to was a pro working on Fords, and Color Crafters were. I had never had to deal with a body shop before, but I called and Daniel was very informative and calmed my nerves about the whole process. Less than a week later, the repairs were done (Daniel had kept me up to date through the whole process). Being a pearlized white, my car was a hard color to match. I picked it up at night, so the lighting wasnt as great as it could have been, but I accepted the work and drove off. After I few days I realized I wasn't happy with the color and called Daniel back to let him know. It was no problem! Daniel worked with me until the color was what I wanted it to be. I highly recommend them to anyone, as they know what the term customer service means. I'll use them for all future body work. :) keep up the great work guys!

— Yelp User

★★★★★

I don't know where to begging, Daniel from color crafters is amazing!!! He has gone above and beyond my expectations!!!! I got in a car accident and Daniel has turned this horrible nightmare around for me. His customer service skills are amazing!! Color crafters really care about their clients!!!! Their work is beautiful.. Thank you color crafters for caring. Most of all thank you Daniel for being so patient and kind.

— Facebook User

★★★★★

Nothing but professional service at this place. Staff was cool and knowledgeable and kept me informed on the progress of the whole repair.  I would definitely recommend this shop to anyone in need of paint and body work.

— Google Review

★★★★★

My husband and I stumbled across these guys when the original place we were planning on bringing our car fell through. I'm glad it did. These guys are awesome. I had a nice size dent to my right fender that also broke the turn signal. It looks exactly as it when I purchased the car after these guys finished with it. Their prices are amazing, they're extremely time efficient, give a military discount and they washed my entire car (inside and out). God willing, my car will never need auto body repair again but if it does we will definitely be coming back here.

— Yelp User

★★★★★

They do superior work. Daniel was fantastic, very accommodating and he went above and beyond to help me.

— Google Review

★★★★★

They did a spectacular job on our daughter's Jetta after her car was backed into the other day. She is leaving for school this weekend so we had almost no time to get her car fixed. They promised to have it done quickly and they most certainly did. Her car looks wonderful. Thanks so much. We will be recommending this body shop to people we know.

— Yelp User

★★★★★

Came in about a year ago after getting into an accident while traveling in California. Daniel was awesome and very nice, he understood my situation and did absolutely everything in his power to help me out. I'm rating them five stars for very professional work and for going above and beyond to accommodate me in a difficult situation.

— Google Review

★★★★★

I want to try and write a very specific review about the service I received at Lael's body shop.  I was in an accident and had my vehicle towed to Lael's via the recommendation of AAA, my insurance company.  When I showed up the next morning, I was greeted by Daniel, the front desk manager for the body shop.  Daniel Grijalva took a look at my ford escape and gave me really good advice and spent quite a bit of time with me explaining the in's and out's of insurance.  I felt like he educated me on important topics and was very knowledgeable.  In the end, I felt like he really took his time and helped me make a few good decisions and was really honest with me in an industry that isn't typically honest.  I recommend stopping in and giving Lael's a try.  The body shop is Color Crafters Collision & Auto Body.  I wouldn't hesitate to go back and work with Daniel again.  I did meet the owner and talked with him for an hour or so, and while I wasn't completely comfortable working with him, I figure as long as he employs people like Daniel, he's running an honest operation there.

— Yelp User

★★★★★

When my car got hit I was glad I made the choice to come to this place! Although it took slightly longer than expected because a part they were waiting on was on back order they kept me very informed, and answered all of my questions. Absolutely great costumer service! I would recommend them to anyone!

— Yelp User

★★★★★

This is the best place in San Diego.  Daniel the head of service is great. He walks you through everything that needs to be done,  He explains it in great detail and their prices are great and the work is Excellent,  I would recommend them to anyone who needs a repair or even just a paint job. I have used them twice and there was never a doubt that I was getting my money's worth!

— Yelp User

★★★★★

This body shop has the most professional staff. I had the pleasure of working with Daniel and Joe who were so accommodating in helping me touch up on some scratches on my car. I appreciated how they supported the concept, "if you take care of your car, it will take care of you." Thank you to both of them!

— Yelp User

★★★★★

Color Crafters in Oceanside is the only place I will take my cars, especially the Lexus.  Daniel is always extremely helpful, and the shop does exceptional work.  Great communication, assistance, follow through, and again, exceptional work.  Have never had a bad experience there.

— Yelp User

★★★★★

I highly recommend this place. Very friendly staff. They are fast and did an excellent job! Craftsmanship is A+.

— Yelp User

★★★★★

Daniel at color crafters is amazing!!! His customer service is  outstanding!!!  He's gone out of his way to make me happy. The work they do at this shop is beautiful.. I got into a car accident and my car looks great!! I didn't cry when the accident happened but sure did when I seen my car after Color Crafters fixed it. I can't begin to tell you how grateful I am for this shop and associates like Daniel!! Top notch in my book!! Thank you all for all you have done. Special THANK YOU TO DANIEL!! I will never forget all you have done for me.. 5 stars is way to little to rate.. Thank you!!

— Yelp User

★★★★★

This is the second time we've used Color Crafters Collision & Auto Body and our second FANTASTIC EXPERIENCE. Thank you so much to Daniel Grijalva and crew. You guys make dealing with insurance a breeze. You work miracles and made both of our cars looks brand new again. We've taken our Jetta and our 2016 Hyundai Velostar now and you'd never be able to tell either one was ever damaged. Daniel is extremely helpful and we got our cars back in a very reasonable time. We would never go anywhere else and we'd be happy to recommend them to any of our family and friends. Thanks SO MUCH.

— Yelp User

★★★★★

Great service and pricing! I've been coming to Color Crafters and Laels Auto for 6 years and refuse to go anywhere else, Daniel makes things very easy and explains things so that you clearly understand what's going on with your vehicle. They are always straight forward, honest, and will work with your needs! Highly recommended them to anyone needing work done. Always my first recommendation to family and friends. Never had a bad experience with them.

— Yelp User

★★★★★

Daniel was extremely helpful! Everyone was very nice and got the job done beautifully and on time. The best part was following up with the service. A small part was missing from the door and they replaced that in one day! I can't be happier!!! I highly recommend this company.

— Yelp User

★★★★★

If I could give more than 5 stars, I would! Danny is the best of the best! He is extremely professional, friendly, and efficient. Great customer service, and the work on our vehicle was finished quicker than expected. He kept in contact with us every step of the way on what to expect. Great customer service, great quality, and great people.

— Yelp User

★★★★★

This is the only place I will use when needed! Daniel provided amazing customer service! I so appreciate doing business with kind people! Thanks so much, Daniel!

— Yelp User

★★★★★

Excellent service. Daniel went out of his way to work with the insurance company and far exceeded my expectations on fixing my car. My car looks amazing. I highly recommend this company.

— Yelp User

★★★★★

I am really impressed with Color Crafters and my experience with Daniel.  When it comes to cars and business in general there are a lot of companies and people who over charge or recommend services that are not needed.   We were recently rear ended in our Ford Edge Sport (with an aftermarket wrap and custom paint).  I went straight to the dealership and they recommended Color Crafters for the work.  I am very particular and my attention to detail is a little ocd, but I can tell you that through out the process and the final results were better than I could have imagined.  Car looked perfect, and the best part was speaking to and working with Daniel as questions or issues came up.   It is refreshing to work with someone who is honest, professional, responsive, and respectful to his customers.  They are very accessible via phone and simply tell it like it is.   Hopefully I won't have a need in the future, but if I do I know exactly who to call and where to go. Thank you for your honesty and quality of work!  Crazy as it sounds, but you don't find businesses like this anymore.  Keep up the great work!

— Yelp User

★★★★★

I start every review the same way, if I'm writing one about you're buisness, you're doing something extra special and way above and beyond what I expected from you in this case Daniel Grijalva and his amazing crew at Color Crafter's in Oceanside . We'll start out by saying that insurance company's are totally annoying and when you need them they're never ever ever ever there, in this case I left one insurance company to save some $$$$$ big mistake on my part I will never do that again totally not worth it, spend the extra money trust me it's worth a few extra bucks to have good insurance . However Daniel plowed through and when I got my car back it looked brand new I'm talking top notch work these guys take some serious pride in what they do and trust me it showed big time, when I picked up my car it was detailed in and out and shining like the stars that work at this shop. I'm talking fresh like bam what's up . If you need work done of any kind to your car no matter what kind take it to the COLOR CRAFTERS COLLISION & AUTO BODY , you'll thank your boy later !!!!!!

— Yelp User

★★★★★

I had the pleasure of working with Daniel. He was like family when it came to getting my car fixed. He was honest about what the shop was doing and I was amazed by his customer service. If I had to again, I'd defiantly take my car here to get serviced.

— Yelp User

★★★★★

Quality body shop. Worked with Daniel on my 17 Fusion and they did a great job. Daniel took me on a tour and showed me a Genesis complete paint. Even though the insurance company doesn't pay for all of the glass to be removed, Color Crafters does it anyway and the black paint was like a mirror. I hope I don't need them in the future but if I do, I'll feel good about it.

— Yelp User

★★★★★

Wonderful experience! Brought my focus ST to the shop and Rey provided excellent costumer service from the very beginning; he even called me a few times to give me an update on the progress on my car. I was pleasantly surprised to get my car back before the estimated given date. Very happy with the end result and the service they provided, highly recommended!

— Yelp User

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